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Customer testimonials & project ratings
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Customer Service

Value for Money

Review Date: 05/25/2015 | Author: John J., Dudley, MA

Comments: Happy with the work and price

Review Date: 05/25/2015 | Author: Claudia G., charlton, MA

Comments: They were very quick to get back to me about when and how much it would be. They called to verify appointment. They were there during the time it was stated. Handled job very well and was quick and to his word with costing, Would hire again! Thank you

Review Date: 01/05/2015 | Author: a Neighbor, Charlton, MA

Comments: Very happy with the repair.

Review Date: 12/24/2014 | Author: Suzanne F., Spencer, MA

Comments: prompt, good workmanship, reasonable cost

Review Date: 05/28/2014 | Author: James M., Westborough, MA

Comments: Great customer service, Paul is a pleasure to work with.

Review Date: 05/08/2014 | Author: a Neighbor, Oxford, MA

Comments: Really great work. I am very happy with the work done. A little high on the price so I thought. But the garage door openers were top notch and very quiet. Very happy with the work done. Would hire again for sure.

Review Date: 04/22/2014 | Author: Mary C., Sutton, MA

Comments: Paul was on time and was very friendly and professional. He ordered the parts needed and returned the next day and did the repair. Everything went smoothly and my door works great now. I would hire him again.

Review Date: 09/02/2013 | Author: a Neighbor, Grafton, MA

Comments: Paul was here when he said he would be and the installation was smooth.

Review Date: 04/09/2013 | Author: Robert S., Medway, MA

Comments: Prompt response.. knowledgeable. Garage door is working better than it was before the repair was needed.

Review Date: 03/08/2013 | Author: Cecil R., Sutton, MA

Comments: Paul was very professional, courteous, and friendly. I was very impressed with his quick response especially coming the very evening I called. He stuck with his estimate and made my experience with him a very pleasurable one. I will definitely recommend Paul to friends and family.

Review Date: 03/07/2013 | Author: Jennifer K., Holden, MA

Comments: Very attentive and responded to our issue promptly. We needed replacement of the the motor ($$) and it is working really well. We would definitely use him again!

Review Date: 02/22/2013 | Author: Ray B., Chicopee, MA

Comments: no comment

Review Date: 01/17/2013 | Author: a Neighbor, Boylston, MA

Comments: very good

Review Date: 01/16/2013 | Author: Kevin B., Sturbridge, MA

Comments: its nice to know there are still people in this world you can count on & trust.

Review Date: 12/05/2012 | Author: Gladys M., Springfield, MA

Comments: Paul, did a wonderful job on my garage door. I will definitly call him back for servies.

Review Date: 11/29/2012 | Author: Jen D., Bolton, MA

Comments: Paul was great! He solved our problem (door would not shut) quickly -- like magic -- and for a very reasonable price. He even took the time to explain to me how to prevent the issue in the future. I will definitely call him again if we experience any more garage door problems.

Review Date: 11/14/2012 | Author: Adria C., Framingham, MA

Comments: I couldn't be happier with the quality and service. Paul's Garage Door Service was very responsive. Within 24 hours of our first discussion, there was resolution. Provided the fix that was needed and didn't try to add more on to inflate the cost. In these tough economic times, it's nice to know that there are repair professionals who will do the job requested and not try and get more. Will absolutely utilize Paul's Garage Door Service for any future service issues.

Review Date: 10/31/2012 | Author: a Neighbor, Auburn, MA

Comments: Paul was professional and arrived within the time frame he had given me. His work was great and fee reasonable.

Review Date: 10/29/2012 | Author: a Neighbor, Westborough, MA

Comments: Paul was timely, efficient, and friendly. I would use him again.

Review Date: 10/29/2012 | Author: Michelle A., Longmeadow, MA

Comments: I called Paul to see if he could come out and repair the spring that broke in my garage door. Not only did he fix the springs he also repaired the pulleys. He did this all in the middle of Hurricane Sandy! He was great and so were his prices. Thank you again Paul!

Review Date: 10/28/2012 | Author: Deborah B., Fiskdale, MA

Comments: Paul was awesome. Very professional and accomodatiing.

Review Date: 10/27/2012 | Author: a Neighbor, Springfield, MA

Comments: Paul Garon & Garage Door Service is a first rate company and service and I will highly recommend him to all of my friends and neighbors

Review Date: 10/19/2012 | Author: Beverly P., Harvard, MA

Comments: Responded quickly and repair went smoothly.

Review Date: 10/18/2012 | Author: Nancy L., Worcester, MA

Comments: Paul met all my expectations from start to finish. Paul contacted me promptly to set an appointment. The job was to replace the springs and track on a garage door that was from the 50's. Paul did some research on changing out the old construction with new parts and provided me an estimate to which he kept. Paul completed the job when promised,left the work area clean and contacted me to make sure I was satisfied with his work. I would recommed Paul to others and would use his services again.

Review Date: 09/26/2012 | Author: Pam M., Bolton, MA

Comments: Paul gave us a fair price, did the job well, cleaned up, and even cleaned up the mess left by the *last* garage door guy we got! Would absolutely hire him again.

Review Date: 09/18/2012 | Author: Tom B., Spencer, MA

Comments: Paul's came out the same day I called which was very helpful as my garage door was stuck open. He replaced everything that was broken as well as some inferior parts that had been previously installed. If my last repair had used the same quality as Paul's I might have been spared the need for this call. I did think the charge was higher than I expected.

Review Date: 09/05/2012 | Author: a Neighbor, Longmeadow, MA

Comments: Paul replaced two garage doors quickly and at an affordable price. His workmanship is excellent. I would definitely recommend him to others.

Review Date: 08/22/2012 | Author: Paul S., West Brookfield, MA

Comments: Showed up on time, told Paul what I wanted to do and what my position was about the expense of replacement vs repair. He listened, made some suggestions and quoted me a reasonable amount for a repair that he did right on the spot. When the time comes to replace the door I will give Paul a call.

Review Date: 08/02/2012 | Author: Rene C., Chicopee, MA

Comments: Excellent service in a timely manner

Review Date: 07/12/2012 | Author: Michelle M., Worcester, MA

Comments: He was quick and efficient. The price was very reasonable. There was a problem with my wiring he came back the next day at no charge and rewired the connection. He was professional and nice. You can completely trust him to do a great job and stand behind the work he does.

Review Date: 06/26/2012 | Author: Ken G., Charlton, MA

Comments: Paul came out the same day I called and fixed my door in a professional and quick manner. Thanks Paul!

Review Date: 06/14/2012 | Author: a Neighbor, Lexington, MA

Comments: Paul was very professional, competitive in price with excellent communication and workmanship. He replaced two high end garage doors for us and everything went better than expected; he even cleaned the garage like new!

Review Date: 05/11/2012 | Author: Michael S., Needham, MA

Comments: Returned call promptly and arrived teh following day to do teh work

Review Date: 04/13/2012 | Author: Robert D., Westborough, MA

Comments: arrived when he said he would knew what bwas mwrong fixit. Took 10 minutes and hew was done

Review Date: 04/11/2012 | Author: Zhivich A., Westborough, MA

Comments: Mechanic from Paul's Garage Door Services came on time and was friendly. Garage door repair was done quickly. I paid the same amount of money that was estimated during telephone call with Paul's Garage Door Services. I am 100% satisfied with work done.

Review Date: 04/04/2012 | Author: Maureen P., Holden, MA

Comments: Satisfied

Review Date: 03/22/2012 | Author: Mark K., Sudbury, MA

Comments: Paul gets right to work and seems to know what he's doing. He came over within 4 hours of my servicemagic request and completed the job quickly.

Review Date: 03/13/2012 | Author: Luciano B., Marlborough, MA

Comments: A+ Service with an excellent price!!! The Door and materials used were second to none. I�m really happy with Paul�s services. Thanks

Review Date: 03/09/2012 | Author: Kshitij K., Ashland, MA

Comments: Paul called me first thing in the morning and gave a morning time slot such that he can finish the repairs and I can go to work. He showed up on time. Diagnosed the problem. Fixed everything within the estiamted time and charged me a reasonable fee. Will definitely recommend.

Review Date: 03/05/2012 | Author: Michael K., Lexington, MA

Comments: It a pleasure woring with Paul and his son. Paul came out and inspected the door and amade suggestions, made and appointment to install at a great price . I would highly recommend Paul's Garage door service to anyone.

Review Date: 02/27/2012 | Author: Rajnish K., Southborough, MA

Comments: Paul responded to our request immediately and repaired our garage door within a few hours. he was clear about the parts needed and answered all the questions we had. We will definitely recommend him to all our friends and acquiatances.

Review Date: 02/14/2012 | Author: John S., Lexington, MA

Comments: Paul is true professional and a great guy! He was on time, did great work and gave a fair price. I would definitely refer and hire him in the future! Thanks Paul

Review Date: 02/09/2012 | Author: Doug F., Brookfield, MA

Comments: Very helpful, courteous, knowledgeable, and timely response.

Review Date: 02/07/2012 | Author: Dan S., Belmont, MA

Comments: Excellent service. Show up on time. Much cheaper than other contractors in the area.

Review Date: 02/02/2012 | Author: a Neighbor, Harvard, MA

Comments: He came on time. Got the right product. In a timley manner.

Review Date: 01/25/2012 | Author: a Neighbor, Shrewsbury, MA

Comments: He was very personable, helped us understand what was necessary. He gave us an option of repairing but we decided to replace the opener.

Review Date: 01/04/2012 | Author: Bruce M., Newton Center, MA

Comments: On time. Professional. Nice, family business!

Review Date: 12/18/2011 | Author: Leonid D., Needham Heights, MA

Comments: Good and professional service.

Review Date: 12/08/2011 | Author: a Neighbor, Lexington, MA

Comments: nice guy, show up on time, reasonable price

Review Date: 12/07/2011 | Author: Aaron S., Lexington, MA

Comments: yes he was good worker good jb

Review Date: 12/05/2011 | Author: Mirang Y., Shrewsbury, MA

Comments: Reliable service at reasonable price.

Review Date: 11/17/2011 | Author: Ashraf A., Arlington, MA

Comments: Paul came on time, responded very quickly, and fixed the door very quickly as well

Review Date: 11/11/2011 | Author: Maureen S., Northborough, MA

Comments: Paul returned my phone call. Gave an estimate much more reasonable than another contractor. He set a date, arrived when he said he would and did more work than promised. I now have garage doors that open and close very smoothly and quietly!

Review Date: 11/05/2011 | Author: John L., Medway, MA

Comments: Quick response to service call. Charged just what he quoted, would definately recommend !

Review Date: 11/04/2011 | Author: a Neighbor, Brighton, MA

Comments: Very Nice Job

Review Date: 10/07/2011 | Author: Maureen T., Waltham, MA

Comments: Paul and his son were timely, professional, and got the job done. I would highly recommend them.

Review Date: 09/22/2011 | Author: Gwen F., North Attleboro, MA

Comments: They did an excellent job...they were easy to talk to.....I was so happy with the results that I had to give Paul a hug along with the check. I would highly recommend them to others. Thanks Paul!

Review Date: 09/09/2011 | Author: Chi wing L., Winchester, MA

Comments: They were on time and finish the job quickly.

Review Date: 09/07/2011 | Author: Casey W., Framingham, MA

Comments: Paul knows what he is doing! He was professional, on time, and very knowledgeable. My old garage door and opener were very old but he knew just what to do. I love my new door and opener. The price quoted was exactly what I paid. He and his son are friendly and I was happy to give them my business. I would recommend Paul to anyone.

Review Date: 08/30/2011 | Author: Liza C., Medford, MA

Comments: Great job. Very professional and courteous.

Review Date: 08/24/2011 | Author: a Neighbor, North Grafton, MA

Comments: Very responsive and friendly, but a bit expensive for the service performed.

Review Date: 08/24/2011 | Author: Barbara F., Shrewsbury, MA

Comments: very pleasant and on time.

Review Date: 07/29/2011 | Author: Lynne Q., Wilbraham, MA

Comments: We were extremely pleased with Paul's prompt and very reasonable estimate. He delivered as promised and exceeded our expectations concerning clean-up, disposal of discarded materials. No down time throughout the project. Received 2 courtesy follow-up calls from Paul, just to be sure we were satisfied with the installation of both garage doors and openers. would definitely recommend Paul to anyone looking for work on garage doors. We are very satisfied with Paul's Garage Service.

Review Date: 07/28/2011 | Author: Mary D., Brookfield, MA

Comments: They were here early but that was OK and fixed the door in minutes. Pleasant and courteous. I'd certainly call them again.

Review Date: 07/28/2011 | Author: Thomas N., Auburn, MA

Comments: A little pricey but the work was excellent, very satisfied...

Review Date: 07/27/2011 | Author: Barbara G., Shrewsbury, MA

Comments: Paul was quick in his replies to my inquiries and questions and he did exactly what he said he would do. He took great care to put the doors in perfectly and they are working perfectly for now almost 2 month and it is time to say: Thank you Paul, you did a great job. I definitely would recommend him if you need work on your garage doors or new ones like ours.

Review Date: 07/25/2011 | Author: Rick W., Natick, MA

Comments: Within 30 seconds of completing my entry in Servicemagic Paul called me. Within 30 minutes Paul was at my garage door. He gave me a price which was a bit high and not negotiable but he did the job well. He also discovered another issue with my garage door and fixed it with no additional charge. Over all a job well done.=.

Review Date: 07/24/2011 | Author: Eddy K., Worcester, MA

Comments: Paul was very personable and helpful from day one. Kept me notified on order. Very satisfied with work done. I would highly recommend to all friends and colleagues. Thanks for job Well done. Thanks, Eddy & Barbara

Review Date: 07/21/2011 | Author: Richard A., Marlborough, MA

Comments: duh

Review Date: 07/12/2011 | Author: a Neighbor, Southborough, MA

Comments: Paul did a great job on my broken garage door cables. I found it a little expensive to replace two cables, adjust spring tension & pay upwards of $100. But at the end of it, the door seems to operate fine.

Review Date: 06/24/2011 | Author: Janet K., Hopedale, MA

Comments: Paul was prompt for both of his appointments. He was polite, completed the job in short order, and reviewed the work with me. Excellent value and service.

Review Date: 03/10/2011 | Author: Tracy K., Southborough, MA

Comments: prompt quality service